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Installation FAQ

What kind of hardwood should i buy?

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You should buy the product that best suits your budget.Having said that,you will get what you pay for when it comes to hardwood flooring.With more expensive products you will have a superior finish,better milling and much better product support.

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Do you install baseboards and other trim?

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Yes,we install all floor trim,i.e baseboards,shoe/quarter round.Since the trim comes primed only,we also offer the option of painting it for you,thus avoiding the need to bring in a painter.

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Do I need to have all my furniture out of the home while you install the hardwood?

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Not at all.Although having all the furniture removed would be great,thats just not possible for most customers.We are happy to remove and replace furniture as we complete individual rooms.

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What happens if you run into an un-expected problem?

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We will make you aware of the issue,put forward a plan of action to resolve the issue and discuss any additions costs with you.Documentation for a change order regarding additional costs will be sent to you for review and we will not go forward with the additional work until you have consented to it.

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